FAQ

Q: What is the date of the event?
A: Saturday, October 8, 2011.

Q: Where is the event at and can you provide directions?
A: The event is at Joe Louis Arena in Downtown Detroit, home of the Detroit Red Wings. A map and directions can be downloaded from the following link: Joe Louis Arena

Q: Where do we park and enter the arena?
A: Complimentary valet parking will be provided at the Jefferson Avenue and Steve Yzerman Way cross streets. You will enter the arena at the valet drop off point on Steve Yzerman Way.

Q: Will the People Mover take me to the entrance?
A: The People Mover is a great transportation option if you are staying in a Downtown Detroit Hotel. Take the People Mover to the Joe Louis station. Exit and take the steps down to the street level. Turn left at the box office and you will see valet and the entrance to the event.

Q: What time does the event start?
A: The event begins at 6:00 p.m. for all sponsors and Benefactor level ticket holders. Tickets holders at those levels will be treated to an exclusive Benefactors reception. Individual ticket holders will be admitted at 7:00 p.m.

Q: What time does the event end?
A: 11:00 p.m.

Q: How do I make reservations for the event?
A: You can download our Sponsorship Commitment form or our Individual Ticket form which will provide you with instructions. Forms may be mailed in, emailed or faxed to the following:
RMH Gala
5777 S. Ashford Way
Ypsilanti, MI 48197
(734) 528-1455
(734) 527-6129 fax
info@rmhgala.com

Q: What forms of payment do you take?
A: We can process Visa, MasterCard, and American Express. We also take personal checks, corporate checks and cashier checks which can all be made payable to Ronald McDonald House of Ann Arbor.

Q: What portion of the individual and benefactor ticket price is tax deductible?
A: Please check back later or you may call us at (734) 528-1455.

Q: If I plan to bring a guest(s) but do not know the name of my guest(s) at this time, how do I handle my reservation? A: Make your reservation for the total number of tickets you will need. We will put the primary reservation in your name and the additional reservations will be listed as “Guest of …”. When you know the name of your guest(s), as a courtesy, you may email that information to info@rmhgala.com which will make the registration check in process smoother.

Q: What is the difference between a Benefactor level ticket and an individual ticket?
A: A Benefactor level ticket allows you admission to the event one hour before general ticket holders. This will provide you access to the exclusive reception in the Olympia Room. Neither the Benefactor or individual tickets are reserved seating.

Q: If I buy an individual ticket, will I be allowed to tour the Red Wings Locker room?
A: Yes, all reservations, at any level will allow you access to the locker room tour where you will also be able to take photos.

Q: Is there reserved seating?
A: Tables will be reserved for sponsors only. Plenty of additional seating will be available for Benefactor and individual ticket holders, although those tables will not be pre-assigned or reserved.

Q: If I buy ten individual tickets, can we have a table reserved?
A: No. Tables will only be reserved at the Sponsor level. A reserved table of ten is $3,000.

Q: We plan to make reservations but members of my group will be arriving later than us. How do we handle this?
A: You and your guests may arrive at different times and as long as we have their names on the registration list, it will not be a problem to check you in at separate times.

Q: We have made reservations but have not received our tickets?
A: Tickets will not be mailed for the event. Your names will be on a master list for check in at the event. Tickets will not be distributed at the event.

Q: I cannot attend the event but would like to make a monetary donation?
A: Thank you so much for wanting to help the Ronald McDonald Houses of Ann Arbor and Detroit. You may download the Sponsorship Commitment Form and you will find a line item under “Cash Sponsorship” to write in your dollar amount. Forms may be mailed in, emailed or faxed to the following:
RMH Gala
5777 S. Ashford Way
Ypsilanti, MI 48197
(734) 528-1455
(734) 527-6129 fax
info@rmhgala.com

Q: We would like to donate to your auction. How should we do that?
A: Any contribution is greatly appreciated and on behalf of both Houses, thank you. Download the Auction Donation Form below and let us know if you need the item picked up or if you plan to drop it off. All donors to the auction will receive recognition on bid sheets, display sheets and the item itself so attendees can appreciate your generosity.

Q: What types of items will you accept for the auction?
A: A diverse group of items is always fun! In the past, donors have given electronic items, gift baskets, sports memorabilia, travel packages, dining gift cards, autographed books, hotel accommodations, services (portrait sessions, massage therapy, transportation, etc.), sporting tickets or one of a kind hand made items. All items are of great value and sometimes we combine donated items to create packages worthy of a bidding war! We appreciate any donation you are able to make.


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Contact Info:
RMH Gala
5777 S. Ashford Way
Ypsilanti, MI 48197
(734) 528-1455
(734) 527-6129 Fax
info@rmhgala.com
auction@rmhgala.com